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Terms of Service

Copyright and Trademark Notice

 

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of ToughSignal.com, Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

 

Links

 

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that ToughSignal.com is not responsible for the operation of, or content located on or throughout any such site.

 

Multiple Product Orders

 

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple-shipment order.

 

Corporate and Bulk Orders

All orders identified as corporate or bulk purchases are subject to a restocking fee of 15% of the total order value if returned. A bulk purchase is defined as any purchase of 10 or more of the same sku and/or product. Customers are responsible for paying return shipping. The restocking fee will be deducted from any refunds issued for returned items. Bulk order eligibility will be at the sole discretion of ToughSignal.com (edited)

 

Peplink Licensing

All Peplink licenses purchased through ToughSignal.com are final sale and are not eligible for return, refund, or exchange. These licenses, once applied to a product, are considered fully utilized and cannot be transferred or cancelled. Customers are advised to carefully review their license requirements and terms before purchasing.

Order Acceptance Policy

 

Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ToughSignal.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Other Conditions

 

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. ToughSignal.com reserves the right to make changes to this site and these conditions at any time.

 

Out-Of-Stock Products

 

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Shipping

To return your product, follow the instructions provided in the RMA approval email. Do not send items if you have not received a Return Merchandise Authorization Number (RMA) for. DO NOTE SEND RETURNS TO THE ADDRESS LISTED ON OUR WEBSITE AS THAT ADDRESS DOES NOT ACCEPT RETURNS. RETURN ADDRESS AND INSTRUCTIONS ARE INCLUDED WITH YOUR RMA #. See above on how to obtain an RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time frame to receive your exchanged product may vary. If you are returning an item over $100, you should consider using a shipping service that offers tracking or purchasing shipping insurance. We offer no guarantees towards the receiving of your returned item.

 

Taxes

 

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where ToughSignal.com holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

 

Limitation of Liability

 

IN NO EVENT WILL TOUGHSIGNAL, INC BE LIABLE FOR DAMAGES OTHER THAN ACTUAL AND DIRECT DAMAGES PROVEN IN A COURT OF LAW. IN NO EVENT SHALL TOUGHSIGNAL, INC’ LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE TOTAL LIABILITY OF TOUGHSIGNAL, INC AND ITS LICENSORS SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

 

Without limiting the foregoing, you understand and acknowledge that ToughSignal, Inc shall not be liable to you for:

 

Any indirect, incidental, special, consequential, punitive or exemplary losses which may be incurred by you arising out of your use of, or inability to use, the Platform, products, or Services, including any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of data suffered by you; or

Any loss or damage which may be incurred by you as a result of: (i) any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Platform, products, or Services; (ii) any changes that ToughSignal, Inc may make to the Platform, products, or Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services); (iii) the deletion of, corruption of, unauthorized access to, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Platform or the Services; (iv) the use of any products or services obtained on or through the Platform; or (v) any other matter relating to the Platform, Services, Platform Content, or Comments.

The limitations on ToughSignal, Inc’ liability to you in this Section shall apply whether or not ToughSignal, Inc has been advised of or should have been aware of the possibility of any such losses arising, and will survive these Terms and your use of the Platform, products, and Services.

 

Typographical Errors

 

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, ToughSignal.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. ToughSignal.com shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ToughSignal.com will issue a refund to your card in the amount of the incorrect price.

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